Improving digital identity management

The University is modernising how we manage digital identities — that’s the information that tells systems who you are and what you should have access to.

Through the Identity Improvement Programme, we’re working to create a clearer, more connected picture of people across Oxford. Whether you're a student, staff member, visitor, or researcher, these improvements aim to make your digital experience smoother, more secure, and better matched to your needs.

This is a long-term programme running to 2028, but key changes are already underway.

What’s changing? 

We’re building better tools and processes for:

• Connecting identity information from across departments, colleges, and systems
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  Giving local teams more control over managing access — reducing bottlenecks and delays

• Improving the quality of personal data — so systems know who you are and what access you need
• Creating future self-service tools, making it easier for you to check or update your own details
• These changes will support faster onboarding, more reliable access to services, and safer handling of data.

Why it matters

This work will help the University with: 

• Reducing errors and improving data accuracy
• Making systems easier to use and more secure
• Streamlining identity events — like joining, changing roles, or leaving the University — to make them consistent and easy to manage
• Providing access that more accurately reflects all facets of a person's roles, responsibilities, and affiliations within the University
• Giving departments and colleges more flexibility in managing access
• Laying the groundwork for future improvements across Oxford’s digital services.

What do I need to do?

Right now, there’s no action you need to take — but:

• Stay informed as the programme develops.
• If you manage systems or access, you may be invited to help pilot new tools.
• When new self-service tools become available, check your own information. Please do this when prompted.

Further information

You can find out more on the Identity programme webpage (log in with SSO) and can also request a feature or provide feedback if you wish. 

More questions? Contact the programme team by email.